Inflowcare

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Overview & Key Features

Inflowcare helps homecare agencies streamline workflows, consolidate information, and boost transparency. We offer a range of features, such as unique workflows by service, document e-sign, SMS communication, and custom reporting and dashboards. Our strategic partnerships and integrations, including with Expert Medicaid Consultants, HHAeXchange, Webhooks, and Zapier, ensure a streamlined process for your agency’s operations. When ready, you can instantly transfer your data from Inflowcare to HHAeXchange with the click of a button!

Feature Highlights

• Lead Capture and Tracking: Capture, track, and convert leads with Inflowcare’s streamlined CRM. Our system automatically assigns leads from all marketing pipelines, ensuring timely follow-ups for higher conversion rates.
• Service Flows: Speed up and streamline your intake process by visualizing and managing your end-to-end processes with custom workflows for each service type.
• SMS Communication: Communicate with patients and applicants directly from their profile with SMS/MMS messaging, templates for frequently sent messages, and centralized message history.
• Document e-Sign: Save time on onboarding with our e-sign capabilities and automated form completion. Enter information once and have it populate across all forms. Built-in checkpoints ensure accuracy on the first try.
• Multi-language Support: Built-in form translation makes it easy to reach applicants who prefer French, Russian, or Spanish and boosts application completion rates.
• Task Management: Assign tasks among your team to facilitate communication and accountability, and know exactly who did what and when with our detailed task logs.
• Notifications: Inflowcare’s real-time notifications keep your homecare staff informed and ready to act.
• Appointment Scheduling: Our built-in scheduling tool lets you easily manage your homecare agency’s appointment scheduling needs with self-serve scheduling and automated reminders.
• Customizable Reports: Receive custom reports automatically to support real-time decision-making. Track case status and progress and discover patterns to improve efficiency and maintain market position and performance.
• HIPAA Compliant: Inflowcare is HIPAA compliant and adheres to industry best practices to ensure the privacy and security of our customer data.
• Customer Support: At Inflowcare, we prioritize exceptional customer support. Our friendly and knowledgeable in-house team is always ready to assist our customers.

Benefits:

• Help your agency eliminate paper and spreadsheets
• Increase paperwork accuracy and collection timeliness
• Reduce time to admission and time to hire
• Streamline your patient and caregiver onboarding processes
• Centralize all your workflows, tools, and data in one system
• Gain real-time insight into your operations, open cases, and admissions
• Lead your agency on the path to growth