HHAeXchange is the premiere Homecare Management Software company for the Medicaid LTSS population. We are the leaders in connecting payers and homecare agency providers to enable more collaboration, communication, and workflow efficiencies. Through the use of the HHAeXchange Portal, our goal is to make working with New Jersey Home Health easy and efficient.
Bringing the 21st Century Cures Act across New Jersey
New Jersey DMAHS is continuing its partnership with HHAeXchange as their EVV Aggregation solution to ensure the provider community complies with the Cures Act Mandate requirements. The HHAeXchange solution will focus on collecting and reporting EVV compliant data for all Home and Community based services for the New Jersey FamilyCare program. As part of the New Jersey FamilyCare EVV program initiative, we will need to gather more information from your provider agency.
The first step will be to fill out the New Jersey Home Health Provider Portal Survey found below.
NJ Home Health Provider Enrollment Form
Selecting an EVV solution that fits your provider agency
This questionnaire is designed to capture information about your provider agency necessary for New Jersey Home Health, as part of the effort to implement methods of collecting and reporting EVV compliant data for all personal care services.
We understand that each MCO has offered their own solution to participating providers and you may already have an enterprise EVV solution in place to help you be compliant. In connection with all New Jersey MCOs and the New Jersey FamilyCare program, this survey will allow us to understand your choice for EVV data collection and provide the best viable option for your agency. Below you will find more information on each method of EVV data collection.
Your provider agency plays a vital role in the success of our EVV program. As part of your participation with New Jersey FamilyCare, you have multiple options provided to you to ensure EVV compliance:
- Option 1 – Agencies currently without an EVV Solution: use the free EVV tools provided by HHAeXchange & New Jersey
- If you chose this option, please find your HHAeXchange Provider EVV Welcome Packet.
- Option 2 – Agencies currently using another 3rd Party EVV Solution: use your existing EVV system and import visit data into HHAeXchange – HHA will route visit data to New Jersey
- If you chose this option, please find your HHAeXchange Provider EDI Welcome Packet.
- Option 3 – Existing providers that currently utilize the HHAeXchange provider platform will be linked with the new service codes in scope
- If you chose this option, please find your HHAeXchange Provider EVV Welcome Packet.
Important Updates
- Go-Live date for Cohort 1 & 2 Providers: July 18, 2022
- Providers are expected to have completed integration and required training and are expected to begin submitting EVV data to the individual payers.
- Go-Live date for Cohort 3 Providers: August 19, 2022
- Providers are expected to have completed integration and required training and are expected to begin submitting EVV data to the individual payers.
- EVV Mandate for verification and billing for all Home and Community Based Services: January 1, 2023
If you chose Option 2 on the survey – (I want to use the free HHAeXchange EVV solution for all New Jersey Payers), below are some of the benefits you will see by utilizing our solution:
EVV
- Member Managament for NJ FFS & 5 MCOs
- Clock-In / Clock-Out Exception Dashboard
- Submission / Aggregation of EVV Data to NJ FFS & 5 MCOs
- Mobile Application in Multiple Languages
- Telephony Lines in English and Spanish
Scheduling
- Master Week Scheduling
- Case & Scheduling Coordination
- Plan of Care Management for NJ FFS, Aetna, United, and Wellcare
Communication
- Real-Time Two-Way Messaging with NJ FFS, Aetna, United, and Wellcare
Billing
- Prebilling Claims Scrubbing
- eBilling (837) / eRemittance (835) for NJ FFS, Aetna, United, and Wellcare
Compliance
- Automatic Authorization Receipt from NJ FFS, Aetna, United, and Wellcare
- Manual Authorization Input for Amerigroup and Horizon
- Plan of Care Adherence
- Visit Confirmation Compliance
- Visit reporting to Horizon and Amerigroup
PROVIDER SYSTEM USER TRAINING
Provider System User Training will be provided via the HHAeXchange Learning Management System (LMS). Providers will have to log on the Learning Management System to complete their training to understand the use of the HHAeXchange Provider Portal along with its functionalities. This training is required to ensure you have a clear understanding of the functionalities available to you in the HHAeXchange Provider Portal. The courses include a variety of videos, documents, and tests to help ensure you have a clear understanding of the different aspects of the Provider Portal to use for your EVV benefits.
Please Register here for System user training which will occur the week of June 27th-July 1st.
EDI Provider Resources
EDI Provider Rebilling Job Aid: This job aid provides guidance to the various rebilling scenarios for EDI Providers. This aid can also be found in the provider portal resources page in the HHAeXchange support center.
Importing Caregivers into HHAeXchange
(Note: This is not required for agencies using an EDI Import file to integrate with their 3rd Party Agency Management System) To assist organizations with a large census of Caregivers, HHAeXchange has created a Caregiver Bulk Import tool to expedite the entry process. Please CLICK HERE to access the Caregiver Bulk Import Process Guide, which provides instructions for how to:
- Access and Save the Caregiver Import Template
- Prepare the Caregiver import File for your Agency
- Send the file to HHAeXchange (EDISupport@hhaexchange.com) for File Processing
EDI Overview (Integrating with a 3rd Party Agency Management System)
Thank you for your participation in working with HHAeXchange on the Electronic Data Interchange (EDI) project for your agency. Note, this process applies specifically for providers that chose option 1, found on the “Overview” tab above. Below you will find information about the general requirements and steps to take to successfully integrate your 3rd Agency Management System with HHAeXchange. To integrate between your 3rd Party Agency Management System and HHAX, providers will be required to comply with both the business requirements and technical specifications listed below. Upon review of the documents below, please initiate contact with HHAX to begin the integration process Initial steps EDI providers should follow:
- Business Requirements Link: Business Requirements for Third Party EVV Data Aggregation NJ
- Technical Specification document: HHAeXchange EVV API Technical Specifications NJ
- Please submit a ticket to the HHAX EDI support email at: EDISupport@hhaexchange.com with the subject line ‘NJ Home Health EVV’.
Training Opportunities
EDI Webinars
- June 15, 2022 at 11:00 AM EST
- June 21, 2022 at 2:00 PM EST
- June 23, 2022 at 1:00 PM EST
Please register here for the EDI Webinar
HHAeXchange Overview (applicable to ALL providers): An Information Session will be held for all providers to provide them with key dates and details about the implementation, including key workflow changes, system benefits, and next steps. Please register here for the upcoming information sessions below:
- Monday, June 6th at 2:00 PM EST
- Friday, June 10th at 10:00 AM EST
- Tuesday, June 14th at 2:00 PM EST
- Wednesday June 22nd at 10:00 AM EST
- Tuesday June 28th at 1:00 PM EST
- Wednesday July 6th at 10:00 AM EST
- Thursday July 14th at 2:00 PM EST
Click here to review the detailed FAQ document in regard to the NJ DMAHS Implementation which will provide you with more insight on the program, patient placement, billing, EVV, Communications, as well as EDI and other functionalities.
HHAeXchange is the premiere Homecare Management Software company for the Medicaid non-skilled LTSS population. We are the leaders in connecting payers and homecare agency providers to enable more collaboration, communication, and workflow efficiencies.
Ease of billing
- Quickly enter confirmed visits in a user-friendly interface
- Increase billing acceptance rates with real-time pre-claim edit-checks
Efficient communication
- Reduce payer communication time with real-time, two-way messaging
- Increase census by accepting new cases via the broadcasting module
- Access real-time authorization and notification of changes to the care plan (increase or decrease of units, change of service code, etc…)
Free tools
- Free scheduling module to manage schedules online in real-time
- Free EVV solution to electronically track time and attendance
- Free interface with your agency management system
Through the HHAeXchange Portal, New Jersey DMAHS is offering free telephony for clock-in and clock-out functionality, including capturing completed plan of care duties. Each agency who has indicated they’d like to use HHAeXchange’s free EVV system will be set up with a toll-free 800 number to provide to their caregivers. A caregiver will also be given the option to download the free HHAeXchange Mobile App available for both iPhone and Android users that can be used to clock-in and clock-out, review patient information and visit information.
Through the HHAeXchange Portal, New Jersey DMAHS is offering free telephony for clock-in and clock-out functionality, including capturing completed plan of care duties. Each agency who has indicated they’d like to use HHAeXchange’s free EVV system will be set up with a toll-free 800 number to provide to their caregivers. A caregiver will also be given the option to download the free HHAeXchange Mobile App available for both iPhone and Android users that can be used to clock-in and clock-out, review patient information and visit information.
It is simple to connect your existing EVV system with your payer(s), through the HHAeXchange Portal. Ensure that you’ve completed the survey, and review the EDI welcome packet. Upon reviewing the welcome packet, please submit a ticket to the HHAX EDI support email at: EDIsupport@hhaexchange.com with the subject ‘NJ EVV’. The HHAeXchange Integrations Team will coordinate with you to create an interface to process for your existing EVV visits. If my payer(s) plans to utilize or is currently utilizing the HHAeXchange portal, what information will my payer(s) send to my agency through the HHAeXchange Portal? Your payer(s) will be sending new placements, authorizations, and all communications through the HHAeXchange Portal. Additional information may be sent as deemed necessary by the payer.
All claims will be created through the HHAeXchange Portal and sent electronically via an 837 eBilling file. Agencies will then receive an 835 eRemittance file back into the HHAeXchange Portal.
Yes. The HHAeXchange Portal provides a Prebilling Claims Scrubbing module designed to ensure that your claims are compliant with the authorization and the payer contract.
Yes. You’ll be able to schedule your caregivers through the HHAeXchange Portal either by creating schedules based on the authorization provided by the payer, or through automatic creation of schedules based on EVV data imported into the HHAeXchange Portal from your 3rd party EVV system.
The person within your organization that filled out the survey will receive more information to identify super users and for training planning.
Processes for importing and exporting data from the HHAeXchange Portal can be found on this page under the “EDI PROCESS” tab.
Provider Services in Scope: Please see below all the provider services in scope for this implementation. Service codes are broken out into three cohorts, with Cohorts 1 and 2 going live on July 1, 2022 and Cohort 3 going live August 19, 2022.
Please note, phase 2 service codes can be found at the bottom of the page
Phase 1 Service Codes- Cohort 1(Skilled Nursing Services) and Cohort 2 (Therapies)
| Service Code | Procedure Name |
| 97597 |
Debridement , open wound, wound assessment, use of a whirlpool, when performed and instruction(s) for ongoing care, total wound(s) surface area; first 20 sq cm or less |
| 99601 |
Infusion- Skilled nursing |
| 99602 |
Infusion- Skilled nursing-additional hour(s) |
| G0299 |
Direct skilled nursing services of a registered nurse (run) in the home health or hospice setting |
| S9122 |
Home Health Aide/Certified Nurse Assistant |
| S9123 |
Nursing care, in the home; by registered nurse, |
| S9124 |
Nursing care, in the home; by licensed practical nurse |
| S9127 |
Social work visit, in the home |
| T1000 |
Private duty / independent nursing service(s) |
| T1002 |
Private duty / independent nursing service(s) / RN |
| T1003 |
LPN/LVN SERVICES |
| T1030 |
Nursing care, in the home, by registered nurse |
| T1031 |
Nursing care, in the home, by licensed practical nurse |
| 92507 |
Speech, Language and Hearing Therapy Individual |
| 97110 |
Physical Therapy, Therapeutic procedure, 1 or more areas; therapeutic exercises to develop strength and endurance, range of motion and flexibility |
| 97129 |
Cognitive Therapy, Individual |
| 97130 |
Therapeutic interventions that focus on cognitive function and compensatory strategies to manage the performance of an activity, direct (one-on-one) patient contact (List separately in addition to code for primary procedure) |
| 97535 |
Occupational Therapy, Individual – Self-care/home management training (e.g., activities of daily living (ADL) and compensatory training, meal preparation, safety procedures, and instructions in use of assistive technology devices/adaptive equipment) direct one-on-one contact |
| G0151 |
Services performed by a qualified physical therapist in the home health or hospice setting |
| G0152 |
Services performed by a qualified physical therapist in the home health or hospice setting |
| S9128 |
Speech therapy, in the home |
| S9129 |
Occupational therapy, in the home |
| S9131 |
Physical therapy; in the home |
Phase 2- Cohort 3 (Applied Behavioral Analysis (ABA) Services)
| Service Code | Procedure Name |
| 97151 |
Behavior assessment by physician, QHP |
| 97152 |
Supporting assessment by Tech |
| 97153 |
Adaptive treatment by tech |
| 97154 |
Group adaptive treatment by tech |
| 97155 |
Adaptive treatment with modification by QHP |
| 97156 |
Family adaptive treatment by QHP with or without patient present |
| 97157 |
Multiple family group adaptive guidance by QHP |
| 97158 |
Group adaptive treatment by QHP |
| 0362T |
Behavior identification assessment requiring administration by QHP, assistance of two or more techs, to address destructive behavior, in a customized environment |
| 0373T |
Adaptive treatment with modifications by QHP, assistance of two or more techs, to address destructive behavior, in a customized environment to address behavior |
| 96156_EP |
DIR Health behavior assessment or re-assessment |
| 96158_EP |
DIR Health behavior intervention |
| 96159_EP |
DIR Health behavior intervention |
| 96164_EP |
DIR Health behavior intervention |
| 96165_EP |
DIR Health behavior intervention |
| 96167_EP |
DIR Health behavior intervention, family |
| 96168_EP |
DIR Health behavior intervention, family |
| 96170_EP |
DIR Health behavior intervention |
| 96171_EP |
DIR Health behavior intervention |
HHAeXchange will be responsible to send out any important communications related to the New Jersey Home Health Implementations from important milestones to any new updates. These communications are sent to help providers move along the onboarding process to make sure they are on track ahead of the Go-Live Date. Communications will be sent to the primary contact who filled out the provider survey. If you are not the main point of contact at your agency, please find a list of all communications that have been sent out to providers for New Jersey Phase 2.
- 04/25/22-Welcome Letters- Sent out by you specific MCO. If you did not receive the welcome letter, please reach out to your MCO to receive the communication.
- 05/09/22-Change in Info Session Dates- Sent out by you specific MCO. If you are looking to attend an Information Sessions, please visit the info session tab to register.
- 06/13/22-Cohort 3 Welcome Letter- Sent out by you specific MCO. This letter is specific to providers in cohort 3. If you are unsure of which cohort your agency is apart of, please visit the Services in Scope tab.
- 06/14/22-Sign up for EDI Sessions
- 06/15/22-Next Steps after Info Sessions
- 6/20/22- Free EVV Welcome Packet
- 6/20/22- EDI Welcome Packet
For questions and issues, please contact us at:
- NJ Client Support Email: NJSupport@hhaexchange.com
- NJ Client Support Phone Number: (866) 245-8337
- NJ EDI Support Email: EDIsupport@hhaexchange.com
Providers with an existing HHAeXchange portal please use the HHAeXchange Live Chat within your Support Center to receive assistance from a Live Agent. The live chat option is recommended for quicker response times.
For questions and issues, email HHAeXchange at Support@hhaexchange.com.
