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HHAeXchange Pioneers New Discover Dashboard, Delivering Critical Insights for Homecare Agency and Payer Growth

April 30, 2018| Press Release

New business intelligence tools empower homecare agencies and payers with unparalleled visibility into the health of their business

NEW YORK – April 30, 2018 HHAeXchange, the leader in homecare management software for payers and providers, today announced the release of its new business intelligence dashboard, Discover. Discover is the industry’s first advanced analytics tool that provides clients with actionable operational and business insights based on their own data. Using Discover, providers and payers can move beyond day-to-day tasks to drive better-informed business decisions that help reduce costs and increase revenue.

“For more than a decade, HHAeXchange has been a valuable technology partner, helping homecare providers and payers run efficient and cost-effective operations while improving patient outcomes,” said Greg Strobel, President and CEO of HHAeXchange. “As part of our mission to deliver industry-leading solutions to our customers, we are extending our platform even further with Discover.” Read More

How to prepare for the 21st Century Cures Act

April 25, 2018| Blog

Signed into law in December 2016, the 21st Century Cures Act is designed to help accelerate medical product development and bring new innovations and advances faster to patients who need them. But the Cures Act also has a significant impact on the homecare industry. Here’s what homecare agencies should know and how they can prepare for the changes ahead. Read More

The latest headlines in homecare

March 21, 2018| Blog

Homecare agency owners often wear many hats. Between running a business, leading the marketing strategy, and closing new business, most agency owners don’t have the time to stay up to date on trending industry news. That’s where we come in – let us help you stay informed in our latest roundup of the biggest homecare headlines.

Home Health Aide Among Toughest Jobs to Fill in 2018

February 25, 2018 – Amy Baxter, Home Health Care News

Homecare is an industry with growing demand. As this demand increases, home health aides have become one of the most difficult jobs to fill, according to a recent ranking by CareerCast. Home Health Care News details the top ten toughest jobs to fill from CareerCast’s report and forecasts the growth home health aides and personal care aides are expected to see in the next decade. Read More

Homecare compliance: Keeping ahead of the changes at hand

February 16, 2018| Blog

Extensive paperwork, unauthorized claims, incorrect member IDs and billing codes, discrepancies between EVV data and claim data – staying on top of compliance requirements can be a homecare provider’s nightmare. Without a system that automates and tracks compliance as part of regular operations, homecare providers face daily issues trying to meet compliance standards.

At the HHAeXchange Business Summit this past fall, we discussed compliance and what’s coming in the homecare industry. Ensuring compliance is an ongoing effort, but we can help you prepare for what the future of compliance may hold. Read More

Three questions I hear the most

January 30, 2018| Blog

As the homecare industry adapts to new policies, technologies and member needs, agencies often wonder how they can make processes more efficient and simplify day-to-day tasks to focus on providing quality care. Here are a few of the most common questions we receive:

How can we maximize caregiver schedules?

Homecare agencies that provide automated systems can simplify scheduling and become better equipped to avoid mix-ups, while maximizing each aide’s schedule and capabilities. A platform with an integrated dashboard also allows aides to access a “single source of truth” to view and manage their own schedules. A fully integrated homecare management platform will also allow agencies to maximize authorized hours, preventing revenue loss and ensuring that your patients aren’t left waiting for care, which will be incredibly important as the industry navigates changing Medicaid policies. Read More

HHAeXchange Testimonial – Avondale Care Group

January 24, 2018| Video

Avondale Care Group has been with HHAeXchange for a decade, and we’ve truly become a partner in their quest to provide quality care to patients. Hear Avondale CEO Philip Viar and Director of Business Operations Julian Hagmann talk about the value of this partnership, and how it’s helped Avondale grow its business.

Top wage and hour mistakes NY homecare agencies make

January 22, 2018| Blog

Running a homecare agency is complex, time-consuming and stressful. There’s not enough time in the day for you to be an expert on wage and hour law in New York, as well. Luckily, we’re here to help make sure you are compliant and nothing slips through the cracks when it comes to wages and hours.

Emina Poricanin, an attorney at HodgsonRuss and an expert on wage and hour law in the homecare industry, hosted a webinar highlighting avoidable mistakes that agencies should know. For example, are you sure that you’re paying live-in aides correctly? Do you have sleep and meal agreements in place? Emina outlined critical steps to ensure that you have your bases covered. Read More

Predictions for 2018: The year of growing demand and uncertainty

January 9, 2018| Blog

As 2017 comes to a close, we have been reflecting on a year full of change and growth. We move into the new year with a lot of unknowns, but recognize the potential of the months to come. Here are a few predictions for what we might see in homecare, and in the health care industry in general.

Demand is growing and resources are getting tighter

We already know that more of the population is requiring homecare as the massive Baby Boomer generation ages. In a competitive job environment, homecare will continue to struggle to attract the quality aide talent required to care for the influx of members. Many potential candidates are finding better paid jobs outside of homecare and healthcare, which will tighten an already limited reserve of caregivers. Read More


I've been managing and submitting my claims via HHA eXchange and I have one word....fantastic! My billing time has been cut drastically. I better control my visits and employees, but work less at it. It is so much easier to stay in compliance with HHA eXchange… thanks Homecare Software Solutions!

Berey Weiss, Greater NY Homecare

Our experiences using the HHA eXchange program have been very positive. Their compliance toolset is excellent, and really gives us confidence that we are billing as near error-free as possible. It has greatly decreased unnecessary workload. It all just flows and is extremely user-friendly. My staff is extremely happy with it.

Susan Katz, Summit Home Health Care