Coordinators can immediately broadcast single shift cases or permanent shifts to all available caregivers or a select group of caregivers who match the patient’s needs and case criteria.
The open broadcast notifies available caregivers in the HHAeXchange mobile app or the Caregiver Portal, where they can request or reject these broadcasted shifts via simple and easy-to-understand “thumbs up, thumbs down” icons.
Coordinators can then assign the open shift to any caregiver who has requested the case. Once a case is assigned, the chosen caregiver is immediately notified via the mobile app.