Electronic Visit Verification (EVV)
The 21st Century Cures Act mandated Electronic Visit Verification (EVV) for all Medicaid personal care and home health care services that require in-home visits. Now many growing homecare agencies are moving beyond a checkbox approach to EVV to embrace best practices that make agencies easier to run and more profitable.
When you put EVV at the center of your entire operations, it enables day-to-day efficiencies that drive successful, compliant agency management. HHAeXchange replaces paper time sheets and manual data entry with automated workflows that connect caregivers to agencies and agencies with payers.
Stay ahead of compliance and maximize authorizations with simple scheduling. Let technology do the complicated work for you, like matching caregiver availability with patient preferences, scheduling validations, or flagging caregivers with compliance expirations.
Provide caregivers at the point of care with tools that make their jobs easier. The HHAeXchange EVV Mobile App captures visit location and enables caregivers to quickly clock-in and clock-out and log plan of care tasks.
Increase first-pass clean claim acceptance rates with safety nets that identify potential compliance issues before billing. We’ll raise a red flag so you can make any necessary adjustments before they become a billing problem.
Watch the Video!
“We’ve had great feedback on the mobile app from our caregivers. Caregivers like that it is fast and simple to clock in and out, do their plan of care – it just eliminates unnecessary paperwork.”
Bryan MaddenGeneral Counsel, Bryan Skilled Home Care
HHAeXchange EVV helps providers stick to compliance requirements upfront, resulting in higher compliance levels and faster payment. From the moment a visit is scheduled until the time payment is received, you’ll save time and decrease risk with built-in compliance checks.
HHAeXchange incorporates compliance checks behind the scenes in every part of the platform, so you rest assured knowing that you’re meeting or exceeding state and federal mandates.
Understand what’s happening during daily visits and surface potential risks with the Call Dashboard. Dig deeper into agency EVV performance with Insight Dashboards and view compliance trends over time.
Pre-billing validations make the billing process as stress-free as possible. Once a visit is successfully validated for EVV compliance and other contract requirements, billing becomes a breeze.
Available in Multiple Languages
Real-time Communication
Mobile Case Broadcasting
Offline Capabilities
Dynamic Plan of Care Logging
Patient Signature Read
Free Download on iOS & Android
Multi-language Support
Toll Free Phone Numbers
Plan of Care Logging
Speak Out Duties
EVV is the process of using electronic means like interactive voice response (IVR), FOB devices, or GPS-enabled mobile apps to verify homecare visits. To be compliant, EVV must capture: – Type of service performed – Individual receiving the service – Date of the service – Location of service delivery – Individual providing the service – Time the service begins and ends Agencies use EVV to remain compliant with federal requirements and as an effective tool to track caregiver arrivals and departures, ensuring clients get the care they need, when they need it. For more information, view our in-depth blog post.
The 21st Century Cures Act mandated Electronic Visit Verification (EVV) for all Medicaid services that require in-home visits. The deadline for home health care services was January 1, 2023. Now that the deadline has passed, agencies are realizing that using one platform that combines EVV with caregiver scheduling, payroll, billing, and other agency management services can boost efficiency and growth.
Combining the EVV data with HHAeXchange’s integrated homecare management system speeds up time-consuming tasks like billing and payroll. This reduces the workload on your staff, minimizes mistakes, and ensures better care for your clients. Additionally, HHAeXchange provides ready-made reports that offer insights into compliance and cash flow, giving you the tools you need to improve your agency’s operations.
With the HHAeXchange EVV Mobile App, a caregiver’s location is recorded ONLY at the time of clock-in and clock-out – not before, during, or after visits.If you have further questions about the HHAeXchange EVV Mobile App, find in-depth answers on our Caregiver Knowledge Base.
See More Resources