New survey data reveals State of Home Care surprises

February 28, 2017| Blog, Homecare, Survey

The home care industry is complex. The American healthcare system is struggling to serve an aging population, a challenge that home care can help address. But with just five percent (150.4 million USD) of the 3 trillion USD national healthcare budget, home care players are struggling to keep up, let alone innovate.

We recently surveyed 250 individuals who were directly involved in the home care process, either through their own experience or a loved one’s. Our questions sought to identify the benefits and challenges associated with home care, and reveal the trajectory of the industry moving forward.

The survey was divided into three sections to better identify trends within the whole of the industry: the shifting home care paradigm, the home care experience and the future of home care. Our results revealed some surprising trends; a lack of communication among payers and providers; instances of fraud, waste and abuse; and an increasing role of technology in the industry.

Specifically, we found that: Read More

Inaugural ‘State of Home Care’ Survey Reveals Industry Hurdles, Opportunities

| Payer, Press Release, Provider, Technology, Uncategorized

Primary data from HHAeXchange highlights transparency, fraud and technology in home care

 Key findings:

  • 5 percent of respondents indicated that their home care provider didn’t always proactively address or seek care for potential medical issues or ailments.
  • Less than 30 percent (27.9) of respondents indicated that their home care provider showed up on time and stayed the hours they were expected to work 100 percent of the time.
  • 5 percent of respondents indicated that wearables will be an important part of home care in the future.

NEW YORK – Feb. 28, 2017 Today, HHAeXchange, the home care leader in connecting payers, providers and members, released its inaugural State of Home Care 2017 survey results. This benchmark survey examines the current home care experience, shedding light on how members are impacted and how states, payers and providers can make efforts to improve the industry.

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The EVV Bill, helping to reduce FWA

September 23, 2016| EVV Bill, HR Bill 2446, Payer, Uncategorized

The EVV Bill proposed to reduce FWA while improving patient care

The Office of the Inspector General of Health & Human Services has identified that personal care services provided in Medicaid are at high risk for fraud, waste and abuse.  By using an electronic visit verification (EVV) solution, State Medicaid Agencies, Managed Care Organizations (MCOs) and homecare providers can reduce the level of fraud and improper payments, while ensuring that some of the most vulnerable Medicaid beneficiaries receive the care they need.  Read More