HHAeXchange and McCarthy Capital Reposition Leadership Team to Support Continued Growth

July 20, 2017| Homecare, Payer, Press Release, Provider, Technology

Home care leader names President Greg Strobel as CEO

NEW YORK – July 20, 2017 HHAeXchange, the home care leader in provider home care technology solutions in combination with strategic partner McCarthy Capital, today announced that current President Greg Strobel has assumed the role of president and chief executive officer. The company’s Founder, Raphael Nadel, who previously held the CEO role, has moved into the position of Chief Innovation and Strategy Officer. The shift comes as the company moves into a high growth phase driven by an increased need for home care technology in the U.S.

In his new role, Strobel will drive strategy and operations for the growing company. The average age in the U.S. continues to rise, and home care will be a critical factor in reducing hospital admissions, lowering overall healthcare costs and allowing the most vulnerable populations to stay in their homes longer. HHAeXchange has already seen the demand for its software, which connects payers, providers and patients in home care, rise dramatically – growth that is predicted to continue.

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Successful home care agencies need tools that drive streamlined growth

June 9, 2017| Blog, EVV Bill, HR Bill 2446, Health Care, Homecare, Technology

When home care agencies begin to grow and expand, many variables – from confusing technology compliance updates to sky-high administrative expenses – often hinder even the best intentions. But getting lost in the details – such as to how best schedule your caregivers based on a client’s specific gender or language preferences – only holds you back from growing intelligently.

Home care agencies are becoming an important facet of society, especially as baby boomers, now a sizable 13 percent of the U.S. population, are already requiring high quality, independent, patient-centered home care, and that demand will grow in coming years. If you are a home care agency ready to grow in size to keep up with future demand, a workflow by exception software platform that dramatically increases your agency’s efficiency and scale is critical.

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Simplifying scheduling with integrated dashboards

June 2, 2017| Blog, Health Care, Managed care, Provider, Technology

A quality employee base is important in every industry, but in home care, it’s an absolute necessity. Providers invest a lot of time into managing their caregivers, from ensuring they have the right certifications to maximizing each aide’s schedule. Provider agencies that don’t manage their caregivers efficiently and effectively could lose out on revenue and billing opportunities, impacting their bottom line in the long run.

Caregiver burnout is a significant industry problem, with 40-60 percent turnover rates in home care agencies leading to an estimated $5 billion in turnover costs each year. Aides who feel overworked or who are paired with clients who are ill-suited to them – and therefore difficult to manage – may be more likely to leave an agency. Agencies need to leverage the available technology and processes to address these challenges and retain quality talent. Read More

HHAeXchange Expands Leadership Team, Adds New VP of Sales

May 18, 2017| Press Release, Provider, Technology

Home care leader names Scott Schwartz to run provider sales team

NEW YORK, May 18, 2017–(BUSINESS WIRE)–Today, HHAeXchange, the home care leader in connecting payers, providers and members, strengthened its senior management team with the appointment of Scott Schwartz as vice president of sales.

In his new role, Schwartz will run regional sales and operations for HHAeXchange, with a focus on expanding the company’s provider market presence and capitalizing on the organization’s industry-leading technology and home care offering. Schwartz will work closely with the executive team to establish and nurture provider sales processes while opening new regional markets for expansion.

“Scott will bring an incredible amount of support and value to HHAeXchange as we continue to help home care agencies improve, automate and grow their businesses,” said Greg Strobel, president of HHAeXchange. “Scott’s vast knowledge of the sales world will be critical in helping our provider sales team and expanding the HHAX platform into new regions.”

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Why Payers should go beyond traditional EVV in Florida

March 24, 2017| Blog, Health Care, Homecare, Payer, Technology

Late last year, Congress passed the 21st Century CURES Act which, among other things, requires that all fifty states must choose a form of electronic visit verification (EVV) to verify in-home visits for both home care and personal care appointments. While EVV systems work to combat fraud and abuse to ensure members are receiving proper care and caregivers are held accountability, it is only the first step in a truly effective home care program.

While EVV is an effective monitoring tool for tracking arrivals and departures – thereby reducing false claims of time spent with a member – it only goes so far. Capturing and tracking data from an EVV solution won’t help Medicaid payers reduce readmissions and monitor other quality measures unless they actively manage the process and consider a collaborative and transparent home care platform. Read More

Inaugural ‘State of Home Care’ Survey Reveals Industry Hurdles, Opportunities

February 28, 2017| Payer, Press Release, Provider, Technology, Uncategorized

Primary data from HHAeXchange highlights transparency, fraud and technology in home care

 Key findings:

  • 5 percent of respondents indicated that their home care provider didn’t always proactively address or seek care for potential medical issues or ailments.
  • Less than 30 percent (27.9) of respondents indicated that their home care provider showed up on time and stayed the hours they were expected to work 100 percent of the time.
  • 5 percent of respondents indicated that wearables will be an important part of home care in the future.

NEW YORK – Feb. 28, 2017 Today, HHAeXchange, the home care leader in connecting payers, providers and members, released its inaugural State of Home Care 2017 survey results. This benchmark survey examines the current home care experience, shedding light on how members are impacted and how states, payers and providers can make efforts to improve the industry.

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Q&A: The Ins and Outs of Payroll and Consumer Directed Service

February 27, 2017| Blog, CDS, Provider, Technology

Joel Krausz of ADS is a payroll and back office automation expert. ADS has established itself as the source for all-inclusive management solutions.

What are the biggest problems home care and home health agencies have from an automation perspective? What about broader problems in automating back end functions?

JK: The problem that most home care and home health agencies have is that they don’t step back and look at the amount of manual work that goes into each pay period. These agencies lack a software system that is backed by years of design, and can handle everything in the cloud. The best organizations are able to handle an entire practice including credentialing, authorizations, HR, telephony, billing, accounting and payroll in an automated and efficient system.

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Inc. Magazine Unveils 35th Annual List of America’s Fastest-Growing Private Companies—the Inc. 5000

August 17, 2016| Health Care, Homecare, Press Release, Technology

For the 2nd Time, HHAeXchange Appears on the Inc. 5000 list, Ranking No. 2467 with Three-Year Sales Growth of 145% 

NEW YORK, August 17, 2016Inc. magazine today ranked HHAeXchange (HHAX) NO. 2467 on its 35th annual Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment— its independent small businesses. Companies such as Microsoft, Dell, Domino’s Pizza, Pandora, Timberland, LinkedIn, Yelp, Zillow, and many other well-known names gained their first national exposure as honorees of the Inc. 5000.

“We’re honored to have made The Inc. 5000 list for the second year in a row,” said HHAX Founder and Chief Executive Officer Raphael Nadel. “HHAX’s continued growth is because of our on-going commitment to develop new and innovated solutions for the market place that are both effective and efficient. We’re grateful to be apart of this growing industry and more so that we’re able to fill such an important need for the homecare community.”

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HHAeXchange Executive to Serve as Judge for Caregiver Accelerator Pitch Competition

May 11, 2016| Events and Tradeshows, Health Care, Homecare, Press Release, Technology

Pitches to be Televised Live to Kickoff the Florida Caregiver Conference

Long Island City, New York, May 11, 2016HHAeXchange, a leader in home care software solutions, announced today that Mary Maloney, Senior Vice President for Strategic Accounts, has been selected to serve as a judge for the Caregiver Accelerator Pitch Competition as part of the upcoming Florida Caregiver Conference. The six best pitches from the 20 companies who participated in a recent nine-week pre-incubation business Accelerator Program will be televised live via Periscope on Tuesday, May 17, 2016 at 2 pm at the Palladium Theatre in St. Petersburg, FL. For a complimentary summary of the Pitch finalist’s healthcare innovations, click HERE.

Ms. Maloney will be serving as part of a distinguished judging panel which includes healthcare leaders Robert Stephen, VP of Health & Caregiving for AARP and Dr. Travis Bond, Founder and CEO of CareSync, a software company providing turnkey chronic care management applications and services. Read More