Homecare agencies in Missouri face the unique challenge of trimmed minutes – those pesky extra minutes that get rounded off when tracking time to the nearest 15-minute interval. Right now, every agency is required to bill eMOmed in 15-minute units and must round down, not up. Some simple addition will show how quickly those trimmed minutes can add up into significant revenue loss, all for services that have been delivered. Those excess minutes aren’t intended to be wasted – agencies can bucket those trimmed minutes and submit them for payment – but that process is a little complicated. Read More
Featuring Scott Schwartz
Ideas you could be leaving on the table
Building a strong referral network takes time. It takes nurturing through good work and a formal, measurable track record.
All referral networks are not created equal, and there’s no doubt that you are getting more results from some referral sources than others. You may be losing out on potential referral sources who know nothing about your agency, or you could be spending too much time reaching out to a family physician who takes a lot of your attention, but only sends a handful of patients your way each year.
To really understand which referral sources yield the best results, it is important to track referrals, their source and volume over time. In our November 2017 print edition, we asked for industry perspectives on various aspects of referrals. Here’s what we got…Continue Reading... Go To Article
Home care agencies have become a critical component of the overall healthcare system, providing individuals with the care they need, all while saving the system the expense of high-cost alternatives like hospitalizations or long-term care options. As baby boomers continue to age, the demand for in-home care services is bound to increase. This provides the home care industry with a significant opportunity for growth, but how do agencies ensure they are among the businesses that swim, rather than sink, in this newly competitive market?
Increasing referral revenue should be top-of-mind for all home care providers. But, as an agency grows, it becomes nearly impossible to manually track and manage referrals from hospitals and payers. Instead of suffering through traditional referral management methods, providers would benefit from an integrated system that allows for direct communication with the source, including insurance companies, managed care organizations (MCOs) or state and federal payers. Once providers have implemented an open line of communication with payers and streamline the referral process, they can focus their efforts on expanding the agency and providing high-quality care to its growing number of members.
The Home Care Daily:
By Tom Meyer
It’s hard for home care agencies to grow. With much of their time focused on billing, schedule management, compliance and other day-to-day activities, there isn’t a lot of time to look at growth opportunities. With the federal government rolling out new mandates related to EVV and Medicaid standards of care, even more focus from home care agencies is going into these areas. For many businesses, preparing for growth is a challenge, and thinking strategically about how to expand the business takes a back seat to day-to-day operations. Home care providers can make growth a top priority by improving and streamlining in four key areas:Continue Reading... Go To Article
By Tom Meyer
Since the 1980s, there’s been talk in Washington about trimming Medicaid, and the latest attempts to pass a comprehensive health care bill have included significant cuts in the rate of Medicaid spending.
According to Forbes, more than half of all Medicaid long-term care funding is used to support in-home care services. The net-takeaway? If Medicaid cuts do make it to the president’s desk, there could be a significant impact on homecare reimbursements.
Luckily, homecare agencies can begin preparing for potential cuts now. By adjusting their operations to focus on data and measurement, homecare agencies will be better equipped to take two crucial steps: Focus on value-based care and increase referrals.Continue Reading... Go To Article
In the next 30 years, the number of senior citizens in the United States is expected to reach nearly 89 million, which is more than double the current population. As people live longer with and develop more chronic diseases, there will continue to be a growing need for home care providers. The Home Care Association of America estimates that at least 70 percent of adults over 65 will require care at some point, and 90 percent of those adults say they want to stay in their homes for as long as possible.
Hospital readmissions are already costing the country billions of dollars each year, and convalescent care is no longer an appealing option for seniors who prefer to age in place. The Affordable Care Act has expanded states’ responsibility for providing service to Medicaid members, but hasn’t fully equipped states or managed care organizations (MCOs) with the means or experience to do so effectively. The home care industry is already used to working with the most vulnerable populations – the elderly, disabled and chronically ill – but is your home care agency ready for this influx of members? Read More
In the United States, Consumer Directed Services (CDS) continues to grow as states prepare to address a looming shortage of home care workers. A recently proposed bill calls for reimbursement increases for personal support (11 percent) and self-directed services, as well as an increase for some home aide and registered nurse services (14 percent). In other countries, CDS is even becoming more prevalent. For example, Australia recently rolled out a Consumer Directed Care program that provides members more control over the types of care and services they access and the delivery of those services, including who delivers the services and when. Read More
Home care leader names President Greg Strobel as CEO
NEW YORK – July 20, 2017 – HHAeXchange, the home care leader in provider home care technology solutions in combination with strategic partner McCarthy Capital, today announced that current President Greg Strobel has assumed the role of president and chief executive officer. The company’s Founder, Raphael Nadel, who previously held the CEO role, has moved into the position of Chief Innovation and Strategy Officer. The shift comes as the company moves into a high growth phase driven by an increased need for home care technology in the U.S.
In his new role, Strobel will drive strategy and operations for the growing company. The average age in the U.S. continues to rise, and home care will be a critical factor in reducing hospital admissions, lowering overall healthcare costs and allowing the most vulnerable populations to stay in their homes longer. HHAeXchange has already seen the demand for its software, which connects payers, providers and patients in home care, rise dramatically – growth that is predicted to continue.
Since the Fair Labor Standards Act went into effect in 2015, granting home care workers the right to overtime compensation, overtime management has become a significant challenge facing home care providers. Not only is it difficult for small agencies to afford paying employees overtime, but the manual process of tracking aide hours and calculating overtime pay also costs agencies a significant amount of administrative time.
So, how can agencies effectively manage overtime and even out aide workloads, so one caregiver isn’t underused while another is overscheduled? Read More
When home care agencies begin to grow and expand, many variables – from confusing technology compliance updates to sky-high administrative expenses – often hinder even the best intentions. But getting lost in the details – such as to how best schedule your caregivers based on a client’s specific gender or language preferences – only holds you back from growing intelligently.
Home care agencies are becoming an important facet of society, especially as baby boomers, now a sizable 13 percent of the U.S. population, are already requiring high quality, independent, patient-centered home care, and that demand will grow in coming years. If you are a home care agency ready to grow in size to keep up with future demand, a workflow by exception software platform that dramatically increases your agency’s efficiency and scale is critical.