Alabama Provider Information Center

HHAeXchange is the premiere Homecare Management Software company for the Medicaid LTSS population. We are the leaders in connecting payers and homecare agency providers to enable more collaboration, communication, and workflow efficiencies. Through the use of the HHAeXchange Portal our goal is to make working with Alabama Medicaid easy and efficient.

Electronic Visit Verification Solution for Alabama Medicaid

Alabama Medicaid has partnered with HHAeXchange to provide a free Electronic Visit Verification (EVV) and billing tool for participant placement, scheduling, authorization management, communication, and direct billing for Personal Care Services.

Together with Alabama Medicaid, we will need to gather more information from the provider agencies. A Welcome Letter is currently being prepared by the HHAeXchange and Alabama Medicaid teams with further information for providers to begin the onboarding process. As part of the Welcome Letter, the first step will be to fill out the Alabama Medicaid Provider Enrollment Form, which will be made available in the coming months. 

Important Dates

Go-Live date: 12/1/2021

HHAeXchange is offered at no cost to the providers. Here is a look at some of the benefits you will get if you choose the HHAeXchange Portal as your EVV solution.

EVV

  • Member Management for the Alabama Medicaid
  • Clock-In / Clock-Out Exception Dashboard
  • Submission / Aggregation of EVV Data to Alabama Medicaid
  • Mobile Application in Multiple Languages
  • Telephony Lines in English and Spanish

Scheduling

  • Master Week Scheduling
  • Case & Scheduling Coordination
  • Plan of Care Management for

Communication

  • Real-Time Two-Way Messaging with Alabama Medicaid

Billing

  • Prebilling Claims Scrubbing
  • eBilling (837) / eRemittance (835) for Alabama Medicaid

Compliance

  • Automatic Authorization Receipt from Alabama Medicaid
  • Plan of Care Adherence
  • Visit Confirmation Compliance
  • Visit reporting

Coming Soon

Coming Soon

EDI Overview (Integrating with a 3rd Party Agency Management System). 

Thank you for your participation in working with HHAeXchange on the Electronic Data Interchange (EDI) project for your agency. Below you will find information about the general requirements and steps to successfully integrate your 3rd Agency Management System with HHAeXchange. EDI Providers will be required to comply with both the business requirements and technical specifications listed below. Upon review of the documents below, please initiate contact with HHAX to begin the integration process Initial steps EDI providers should follow:

Please review and follow the steps below, (these steps are also found on the HHAeXchange Provider EDI Welcome Packet):

    • Business Requirements Link: 
    • Technical Specification document:
    • Please submit a ticket to the HHAX EDI support email at: EDISupport@hhaexchange.com with the subject line ‘AL EVV’.

 

Disclaimer: This section will be updated as new information becomes available. Please check back often for more information.

 
 

HHAeXchange is the premiere homecare management software solution for the Medicaid LTSS population. We act as the single source of truth in connecting payers, providers, and patients through our intuitive web-based platform, enabling unparalleled communication, transparency, and visibility.

Ease of billing

  • Quickly enter confirmed visits in a user-friendly interface
  • Increase billing acceptance rates with real-time pre-claim edit-checks
  • Prebilling Claims Scrubbing
  • eBilling (837) / eRemittance (835) for Alabama Medicaid

Efficient communication

  • Reduce payer communication time with real-time, two-way messaging
  • Increase census by accepting new cases via the broadcasting module
  • Access real-time authorization and notification of changes to the care plan (increase or decrease of units, change of service code, etc.)

Free tools

  • Free scheduling module to manage schedules online in real-time
  • Free EVV solution to electronically track time and attendance
  • Free interface with your agency management system

HHAeXchange is the premiere Homecare Management Software company for the Medicaid non-skilled LTSS population. We are the leaders in connecting payers and homecare agency providers to enable more collaboration, communication, and workflow efficiencies.

Through the HHAeXchange Portal, Alabama Medicaid is offering free telephony for clock-in and clock-out functionality, including capturing completed plan of care duties. Each agency who has indicated they would like to use HHAeXchange’s free EVV system will be set up with a toll-free 800 number to provide to their caregivers.

Great! If you’ve indicated that you’d like to use HHAeXchange’s free EVV system, the contact person listed on your survey will receive more information in the coming weeks on how to set up your agency’s 800 numbers, upload caregivers into the HHAeXchange Portal and begin processing EVV and claims.

It is simple to connect your existing EVV system to Alabama through the HHAeXchange Portal. Ensure that you’ve completed the survey, and the HHAeXchange Integrations Team will coordinate with you to create an interface to process your existing EVV visits and claims. For additional information, please review the “EDI Process” tab or contact EDISupport@hhaexchange.com

They will be sending new placements, authorizations, and all communication through the HHAeXchange Portal. Alabama Medicaid may send additional information as they deem necessary.

More billing information to be shared by Alabama Medicaid

 

Yes. The HHAeXchange Portal provides a Prebilling Claims Scrubbing module designed to ensure that your claims are compliant with the authorization and the Alabama Medicaid contract.

Yes. You will need a Portal to connect to Alabama Medicaid for placements, authorizations, communication, and billing.

Yes. You’ll be able to schedule your caregivers through the HHAeXchange Portal either by creating schedules based on the authorization provided by the Alabama Medicaid, or through automatic creation of schedules based on EVV data imported into the HHAeXchange Portal from your 3rd party EVV system.

The person within your organization that filled out the survey will receive more information to identify super users and for training planning. The user who completed the survey will receive the Learning Management System (LMS) credentials for self-paced videos and also webinar details with live Q/A chat option to interact and review this information with the HHAeXchange training team. 

Processes for importing and exporting data from the HHAeXchange Portal can be found on the “EDI Process” tab. You can also contact EDISupport@hhaexchange.com for further details and concerns. 

 

For questions and issues, email HHAeXchange at Support@hhaexchange.com.

 

Here’s a look at some of the benefits you’ll get from the HHAeXchange Portal:
 

Ease of billing

  • Quickly enter confirmed visits in a user-friendly interface.
  • Increase billing acceptance rates with realtime pre-claim edit checks.

Efficient communication

  • Reduce payer communication time with realtime, two-way messaging.
  • Increase census by accepting new cases via the broadcasting module.
  • Access real-time authorization and notification of changes to the care plan (increase or decrease of units, change of service code, etc…).

Free tools

  • Free scheduling module to manage schedules online in real-time.
  • Free EVV solution to electronically track time and attendance.
  • Free interface with your agency management system.

Download the HHAeXchange Portal Benefits

Operating Agency

Waiver Name

SERVICE CODE

SERVICE DESCRIPTION

AMA TA Waiver S9124:U5 TA Private Duty Nursing LPN
AMA TA Waiver S9123:U5 TA Private Duty Nursing RN
AMA TA Waiver T1019:U5 TA Personal Care/Attendant Services 
AMA TA Waiver X9999:U5 TA Nurse Supervisory Visit 
AMA TA Waiver T1019:U5:HX Personal Choices (Self-Directed)
AMA TA Waiver X9990:U5 TA Face to Face Visit 
ADRS SAIL Waiver  T1019:UB SAIL Personal Care
ADRS SAIL Waiver  S5125:UB SAIL Personal Assistant Services 
ADRS SAIL Waiver  X9990:UB SAIL Face to Face Visit
ADRS SAIL Waiver  X9999:UB SAIL Nurse Supervisory Visit 
ADRS SAIL Waiver  T1019:UB:HX Personal Choices (Self-Directed)
ADMH CWP Waiver  S5125 CWP Personal Assistant Community
ADMH CWP Waiver  S5125:HE CWP Personal Assistant Home
ADMH CWP Waiver  S5125:HW:HE CWP Personal Assistant Home Self-Directed
ADMH CWP Waiver  S5125:HW:HE:HO CWP Personal Assistant Home Family Self-Directed
ADMH CWP Waiver  S5125:HW CWP Personal Assistant Community Self-Directed
ADMH CWP Waiver  S5150 CWP Breaks and Opportunities- Planned Respite
ADMH CWP Waiver  S5150:SE CWP Breaks and Opportunities- Planned Respite Day
ADMH CWP Waiver  S5150:HI CWP Breaks and Opportunities- Respite Emergency
ADMH CWP Waiver  S5150:HW CWP Breaks and Opportunities- Planned Respite Self-Directed
ADMH CWP Waiver  S5150:HW:SE CWP Breaks and Opportunities- Planned Respite Day Self-Directed
ADMH CWP Waiver  S5150:HW:HI CWP Breaks and Opportunities- Respite Emergency Self-Directed
ADMH CWP Waiver  S9123 CWP Skilled Nursing RN
ADMH CWP Waiver  S9123:HW CWP Skilled Nursing RN Self-Directed
ADMH CWP Waiver  S9124 CWP Skilled Nursing LPN
ADMH CWP Waiver  S9124:HW CWP Skilled Nursing LPN Self-Directed 
ADMH CWP Waiver  X9999 CWP Nurse Supervisory Visit
ADMH LAH Waiver  99506:UD LAH Injection
ADMH LAH Waiver  S5150:UD LAH Respite In-Home
ADMH LAH Waiver  S5150:UD:HW LAH Respite In-Home- SD
ADMH LAH Waiver  S9123:UD LAH Skilled Nursing RN
ADMH LAH Waiver  S9123:UD:HW LAH Skilled Nursing-RN-SD
ADMH LAH Waiver  S9124:UD LAH Skilled Nursing LPN
ADMH LAH Waiver  S9124:UD:HW LAH Skilled Nursing-LPN-SD
ADMH LAH Waiver  T1019:UD LAH Personal Care 
ADMH LAH Waiver  T1019:UD:HN LAH Personal Care-SD
ADMH LAH Waiver  X9999:UD LAH Nurse Supervisory Visit
ADMH LAH Waiver  S9123:UD:TU LAH RN Nursing per Hour -Emergency Overtime
ADMH LAH Waiver  S9124:UD:TU LAH LPN Nursing per hour – Emergency Overtime
ADMH LAH Waiver  T1019:UD:TU LAH Personal Care – Emergency Overtime
ADMH LAH Waiver  S9123:UD:HW:TU LAH Skilled Nursing-RN-SD – Emergency Overtime
ADMH LAH Waiver  S9124:UD:HW:TU LAH LPN Nursing per hour – SD – Emergency Overtime
ADMH LAH Waiver  T1019:UD:HN:TU LAH Personal Care-SD – Emergency Overtime
ADMH LAH Waiver  S5135:UD LAH Adult Companion Care
ADMH LAH Waiver  S5135:UD:HW LAH Adult Companion Care – SD
ADMH LAH Waiver  T1005:UD LAH Respite Out of Home
ADMH LAH Waiver  T1005:UD:HW LAH Respite Out of Home- SD
ADMH ID Waiver  99506:UC ID Injection
ADMH ID Waiver  S5135:UC ID Adult Companion Services
ADMH ID Waiver  S5135:UC:HW ID Adult Companion Services-SD
ADMH ID Waiver  S5150:UC ID Respite In-Home
ADMH ID Waiver  S5150:UC:HW ID Respite In-Home
ADMH ID Waiver  S9123:UC ID Skilled Nursing RN
ADMH ID Waiver  S9123:UC:HW ID Skilled Nursing-RN-SD
ADMH ID Waiver  S9124:UC ID Skilled Nursing LPN
ADMH ID Waiver  S9124:UC:HW ID Skilled Nursing-LPN-SD
ADMH ID Waiver  T1019:UC ID Personal Care
ADMH ID Waiver  T1019:UC:HN ID Personal Care-SD
ADMH ID Waiver  X9999:UC ID Nurse Supervisory Visit
ADMH ID Waiver  S5135UC:TU ID Adult Companion Services – Emergency Overtime
ADMH ID Waiver  S5135:UC:HW:TU ID Adult Companion Services – SD – Emergency Overtime
ADMH ID Waiver  S9123:UC:TU ID Skilled Nursing RN – Emergency Overtime
ADMH ID Waiver  S9123:UC:HW:TU ID Skilled Nursing RN-SD – Emergency Overtime
ADMH ID Waiver  S9124:UC:TU  ID Skilled Nursing LPN – Emergency Overtime
ADMH ID Waiver  S9124:UC:HW:TU ID Skilled Nursing-LPN-SD -Emergency Overtime
ADMH ID Waiver  T1019:HC:TU ID Personal Care – Emergency Overtime
ADMH ID Waiver  T1019:UC:HN:TU ID Personal Care-SD – Emergency Overtime
ADMH ID Waiver  T1005:UC ID Respite Out of Home
ADMH ID Waiver  T1005:UC:HW ID Respite Out of Home-SD
ADSS ACT Waiver  T1019:TF:UB ACT Personal Care
ADSS ACT Waiver  S5130:TF:UB ACT Homemaker Service
ADSS ACT Waiver  S5150:TF:UB ACT Unskilled Respite
ADSS ACT Waiver  T1005:TF:UB ACT Skilled Respite
ADSS ACT Waiver  S5135:TF:UB ACT Companion Service
ADSS ACT Waiver  S9124:TF:UB ACT Skilled Nursing LPN
ADSS ACT Waiver  S9123:TF:UB ACT Skilled Nursing RN
ADSS ACT Waiver  S5125:TF:UB ACT Personal Assistant Services 
ADSS ACT Waiver  X9999:TF:UB ACT Nurse Supervisory Visit 
ADSS ACT Waiver  X9990:TF:UB ACT Face to Face Visit 
ADSS ACT Waiver  T1019:TF:UB:HX Personal Choices (Self Directed)
ADSS E and D Waiver S5130:UA E and D Homemaker Service 
ADSS E and D Waiver T1019:UA E and D Personal Care
ADSS E and D Waiver S5150:UA E and D Unskilled Respite 
ADSS E and D Waiver T1005:UA E and D Skilled Respite 
ADSS E and D Waiver S5135:UA E and D Companion Service 
ADSS E and D Waiver X9999:UA E and D Nurse Supervisory Visit 
ADSS E and D Waiver X9990:UA E and D Face to Face Visit
ADSS E and D Waiver T1019:UA:HX Personal Choices (Self-Directed)

For questions and issues, email HHAeXchange at Support@hhaexchange.com.

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